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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ana m

November 27, 2024

5  out of  5
rating by ana m
"Samantha was efficient and very polite. She understands how busy life can be and was very easy to work with"
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Ronica Rice

November 21, 2024

5  out of  5
rating by Ronica Rice
"Michelle was amazing and she helped me out so much. Thank you thank you!"
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David Alexander

November 19, 2024

5  out of  5
rating by David Alexander
"Excellent customer service, I definitely recommend this agency!!!"
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Pamela Beaton

November 15, 2024

5  out of  5
rating by Pamela Beaton
"Worked with Mishelle Rich at State Farm Insurance to get the best rate for our new home and she was also able to save us money on our car insurance. She was friendly and answered all my questions and concerns. A+ for outstanding service and new policies."
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Lizbeth Flores

November 14, 2024

5  out of  5
rating by Lizbeth Flores
"Samantha, was so helpful and readily available! Their customer service is exceptional! Thank you for making this process easy and stress free. We will be saving over $100 a month due to changing over to State farm."
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Maggie V

November 11, 2024

5  out of  5
rating by Maggie V
"Samantha was wonderful! Quick, efficient and sweet as can be. Definitely ask for her."
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serbando delabra

November 7, 2024

5  out of  5
rating by serbando delabra
"Samantha was absolutely amazing. Made the process quick, simple and saved me much more than I anticipated on auto and renters. Everyone was coming back nearly $100 more on quotes! Highly recommend!"
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Hunter Gaspard

November 6, 2024

4  out of  5
rating by Hunter Gaspard
"This is my first time getting insurance and Samantha made it a breeze. Very professional and amazing customer service"
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Lucy Washington

October 8, 2024

5  out of  5
rating by Lucy Washington
"Samantha is absolutely AMAZING!!! She made sure to find a rate to fit my budget, and was able to bundle Auto and Renters Insurance! I’m happy to be with Statefarm and thank you so much Samantha!!!"
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Jennifer Surrency

October 2, 2024

5  out of  5
rating by Jennifer Surrency
"Very knowledgeable and made us a better quote across the board and saved us over $650 for the year."
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bernadean logan

September 22, 2024

5  out of  5
rating by bernadean logan
"Angel Hanson is just as she’s been named an “Angel.” She worked on finding me a better rate than I’d had with another company. I’m grateful and rate her with 10 stars. Thanks so much!"
We responded:
"Thank you, Bernadean, for the amazing review! Our team works hard to provide a great insurance experience and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship! "
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Rick Hedrick

September 9, 2024

1  out of  5
rating by Rick Hedrick
"I have no idea how this guy has good reviews. He refused to push corporate for a lower rate. In 18 years, he's only increased my rate. That's all the service he's provided me."
We responded:
"Rick, we fully understand rate increase are frustrating. As we have discussed at every renewal, there is very little we can do at the Agent level other than look for discounts and coverage changes, which we have done for you. Unfortunately, there is no way to push or fight corporate to adjust your rates as they apply to everyone, including me and my team, based on broad economic factors such as weather, increasing accidents and cost of repair. This is exactly what the Corporate underwriter told you at your last renewal. We do everything in our power to provide the best service we can for all our policyholders."
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JenJulian Mason

September 4, 2024

5  out of  5
rating by JenJulian Mason
"I worked with Mishelle to change or auto and home insurance to State Farm. We have had a terrible experience with Allstate for many years. I never knew it could be so easy and enjoyable to get the insurance we needed. Mishelle is knowledgeable, efficient and excellent to work with. Highly recommend her and this office to anyone shopping for insurance."
We responded:
"Thank you, JenJulian, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Mishelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Perla Perez

August 30, 2024

5  out of  5
rating by Perla Perez
"I walked into State Farm overwhelmed and soaking wet. The weather was terrible but Mishelle happily welcomed me and offered her services right away. She took her time and thoroughly explained every detail about my new policy and continued showing me the highs and lows of several different coverage options. I was very impressed with her professionalism and eagerness which quickly elevated my mood. Mishelle made my experience at State Farm short and sweet. If you’re looking for a new policy, I’d recommend the State Farm and Mishelle Duo!!!"
We responded:
"Perla, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Anastasiya Tsoy

August 24, 2024

5  out of  5
rating by Anastasiya Tsoy
"I had an exceptional experience with Angel. She was knowledgeable, patient, and took the time to thoroughly explain all of my options. Her professionalism and genuine care made the process smooth and stress-free. I highly recommend Angel for anyone seeking reliable and personalized insurance services."
We responded:
"Thank you, Anastasiya, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Angel, who go above and beyond for our Jacob's Reserve Neighbors. Thank you for trusting us with your insurance needs!"
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Monica Alexandra

June 26, 2024

5  out of  5
rating by Monica Alexandra
"Samantha was able to save us tons of money with our home & auto insurance! I appreciate the clear communication and prompt responses."
We responded:
"Thank you, Monica, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Rex Appleton

June 25, 2024

5  out of  5
rating by Rex Appleton
"Good communications with prompt replies for questions asked"
We responded:
"Rex, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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isnelly esparza

May 31, 2024

5  out of  5
rating by isnelly esparza
"Excellent customer service from Juan! Made the process as pain free as possible and had a great personality."
We responded:
"Thank you, Isnelly, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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daisy vasquez

May 30, 2024

5  out of  5
rating by daisy vasquez
"I was assisted by Juan M. I was very pleased with his service, he is kind and very knowledgeable. I will definitely recommend his service to others."
We responded:
"Thank you, Daisy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Juan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Dana G.

May 23, 2024

5  out of  5
rating by Dana G.
"Thank you Cynthia and Ava for providing exceptional service."
We responded:
"Dana, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Sandra Cacciatore

May 10, 2024

5  out of  5
rating by Sandra Cacciatore
"I got great service from Mishelle. I went from another company to State Farm due to the competitive rates and wonderful service by Mishelle. Also they are located in my area."
We responded:
"Thank you, Sandra, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Mishelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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JP Austin

May 9, 2024

4  out of  5
rating by JP Austin
"Great customer service when assisting me with questions about my renewal of services… Ms. Cynthia was very professional and kind!"
We responded:
"Thank you, JP, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Cynthia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Brittany Webb

May 9, 2024

5  out of  5
rating by Brittany Webb
"Samantha McCullough helped me lower my insurance rate AND I have coverage that I didn't have before with another carrier which is exactly why I was shopping around for new insurance. She answered everything I asked and was super friendly!"
We responded:
"Thank you, Brittany, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Chris Gore

May 3, 2024

5  out of  5
rating by Chris Gore
"Had a chance to work with Samantha from James' office - she was excellent to work with and hooked us up with some great rates for auto insurance. Very good communication and quick/responsive service. Highly recommend!!"
We responded:
"Thank you, Chris, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Albert Gipson

April 24, 2024

5  out of  5
rating by Albert Gipson
"Great professional, caring and helpful services! Ask for Juan!"
We responded:
"Albert, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."