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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ame Ikutegbe

March 6, 2025

5  out of  5
rating by Ame Ikutegbe
"Speaking to Belgie about my insurance was really enlightening. She was really patient and open to answering my questions as well as addressing all my concerns. You don't come across people like her so easily. Thanks Belgie and keep up the good work."
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Johnnie Hunter

March 5, 2025

5  out of  5
rating by Johnnie Hunter
"My experience with Samantha at state farm was one of the best experiences i've ever had . I was so impressed because of her kindness,she's was very patient, and her customer service are beyond comparison. I really appreciate. Her persistence, she called me several times concerning my insurance and I never had a chance to return her call but the day I answered her call was the best decision i've made in a long time. I would advise anyone that's looking for auto insurance to please call samantha at state farm You will never regret it."
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Kim Garcia

March 3, 2025

5  out of  5
rating by Kim Garcia
"Samantha was absolutely amazing! Not only did she help us save thousands a year with our auto and home insurances, she also got us better coverage. She is just amazing to work with, super sweet and very thorough with any questions you may have."
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Denise & Ricky Garcia

February 28, 2025

5  out of  5
rating by Denise & Ricky Garcia
"Samantha was extremely helpful getting quotes to me! She answered all my questions, was pleasant, knowledgeable & very professional. She presented options to me to allow me to make decision. I am happy to say, I am now a State Farm customer & highly recommend anyone to reach out to Samantha! 5 star service!"
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Jennifer Howard

February 27, 2025

5  out of  5
rating by Jennifer Howard
"Samantha was great at getting me amazing coverage for a low price!"
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Pepto Bismol

February 17, 2025

1  out of  5
rating by Pepto Bismol
"If you are getting a quote, know your rights! If you aren't notified of the following information you may contact The Texas Department of Insurance to report an agent. Sec. 559.053. DISCLOSURE TO CONSUMER REGARDING USE OF CREDIT SCORING. (a) An insurer that uses credit scoring in the underwriting or rating of insurance subject to this chapter shall disclose to each applicant for insurance coverage that the applicant's credit report may be used in the underwriting or rating of the applicant's policy. The disclosure must be provided at the time of application by the insurer or agent and may be given orally, in writing, or electronically. (b) If a policy is issued to the applicant for insurance coverage, an insurer or agent is not required to make the disclosure required under Subsection (a) on any subsequent renewal of the coverage. (c) An insurer or its agent shall disclose to its customers, on a form adopted by the commissioner, whether credit information will be obtained on an applicant for insurance coverage or insured or on any other member or members of the applicant or insured's household and used as part of the insurance credit scoring process. (d) If credit information is obtained or used on an applicant for insurance coverage or insured, or on any member of the applicant's"
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Cierra Mossop

February 12, 2025

5  out of  5
rating by Cierra Mossop
"Its been a pleasure working with James and his staff, Tammy especially. She always goes out of her way to help me with all my questions and add ons. We have been with them for years and I love having a team I can refer that takes care of my friends and family. I've sent many their way and they always tell me it's a great experience and the most affordable offer. If you're looking for an insurance company to take care of all your needs, look no further!"
We responded:
"Thank you, Cierra, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Trevor Willis

January 28, 2025

5  out of  5
rating by Trevor Willis
"Samantha was very helpful in finding a better rate and a better policy. It was great working with her!"
We responded:
"Trevor, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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jessica chapa

January 3, 2025

5  out of  5
rating by jessica chapa
"Mishelle went beyond what i could have expected to help me find the right insurance. She worked with my busy schedule and made sure i was taken care of quickly and on my time. I’m so grateful for her and her kindness."
We responded:
"Thank you, Jessica, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Mishelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Ciara Torrance

December 19, 2024

5  out of  5
rating by Ciara Torrance
"Mishelle was incredibly responsive, professional, and genuinely attentive to my needs. She took the time to explain all of my options in detail, helping me understand the best coverage for my situation. Not only did she make the process easy to navigate, but she also went above and beyond to ensure I felt confident in my choices. The level of customer service was outstanding, and I truly appreciate the personal touch."
We responded:
"Thank you, Ciara, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful to you have as a part of our State Farm family and look forward to continuing our relationship!"
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Cole Moxley

December 6, 2024

5  out of  5
rating by Cole Moxley
"I worked with Samantha to get home and auto coverage. My previous agent (different agency entirely) was a nightmare to work with and ended up costing my a fortune. Samantha got everything set up quick and easily and is saving me over $175/month as much as dealing with insurance anything sucks, they made it about as bearable as one can. Thanks so much!"
We responded:
"Cole, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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ana m

November 27, 2024

5  out of  5
rating by ana m
"Samantha was efficient and very polite. She understands how busy life can be and was very easy to work with"
We responded:
"Thank you, Ana, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Ronica Rice

November 21, 2024

5  out of  5
rating by Ronica Rice
"Michelle was amazing and she helped me out so much. Thank you thank you!"
We responded:
"Ronica, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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David Alexander

November 19, 2024

5  out of  5
rating by David Alexander
"Excellent customer service, I definitely recommend this agency!!!"
We responded:
"David, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Pamela Beaton

November 15, 2024

5  out of  5
rating by Pamela Beaton
"Worked with Mishelle Rich at State Farm Insurance to get the best rate for our new home and she was also able to save us money on our car insurance. She was friendly and answered all my questions and concerns. A+ for outstanding service and new policies."
We responded:
"Thank you, Pamela, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Mishelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Lizbeth Flores

November 14, 2024

5  out of  5
rating by Lizbeth Flores
"Samantha, was so helpful and readily available! Their customer service is exceptional! Thank you for making this process easy and stress free. We will be saving over $100 a month due to changing over to State farm."
We responded:
"Thank you, Lizbeth, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Maggie V

November 11, 2024

5  out of  5
rating by Maggie V
"Samantha was wonderful! Quick, efficient and sweet as can be. Definitely ask for her."
We responded:
"Maggie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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serbando delabra

November 7, 2024

5  out of  5
rating by serbando delabra
"Samantha was absolutely amazing. Made the process quick, simple and saved me much more than I anticipated on auto and renters. Everyone was coming back nearly $100 more on quotes! Highly recommend!"
We responded:
"Serbando, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Hunter Gaspard

November 6, 2024

4  out of  5
rating by Hunter Gaspard
"This is my first time getting insurance and Samantha made it a breeze. Very professional and amazing customer service"
We responded:
"Thank you, Hunter, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We look forward working with you and continuing our relationship!"
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Lucy Washington

October 8, 2024

5  out of  5
rating by Lucy Washington
"Samantha is absolutely AMAZING!!! She made sure to find a rate to fit my budget, and was able to bundle Auto and Renters Insurance! I’m happy to be with Statefarm and thank you so much Samantha!!!"
We responded:
"Thank you, Lucy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Jennifer Surrency

October 2, 2024

5  out of  5
rating by Jennifer Surrency
"Very knowledgeable and made us a better quote across the board and saved us over $650 for the year."
We responded:
"Jennifer, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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bernadean logan

September 22, 2024

5  out of  5
rating by bernadean logan
"Angel Hanson is just as she’s been named an “Angel.” She worked on finding me a better rate than I’d had with another company. I’m grateful and rate her with 10 stars. Thanks so much!"
We responded:
"Thank you, Bernadean, for the amazing review! Our team works hard to provide a great insurance experience and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship! "
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Rick Hedrick

September 9, 2024

1  out of  5
rating by Rick Hedrick
"I have no idea how this guy has good reviews. He refused to push corporate for a lower rate. In 18 years, he's only increased my rate. That's all the service he's provided me."
We responded:
"Rick, we fully understand rate increase are frustrating. As we have discussed at every renewal, there is very little we can do at the Agent level other than look for discounts and coverage changes, which we have done for you. Unfortunately, there is no way to push or fight corporate to adjust your rates as they apply to everyone, including me and my team, based on broad economic factors such as weather, increasing accidents and cost of repair. This is exactly what the Corporate underwriter told you at your last renewal. We do everything in our power to provide the best service we can for all our policyholders."
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JenJulian Mason

September 4, 2024

5  out of  5
rating by JenJulian Mason
"I worked with Mishelle to change or auto and home insurance to State Farm. We have had a terrible experience with Allstate for many years. I never knew it could be so easy and enjoyable to get the insurance we needed. Mishelle is knowledgeable, efficient and excellent to work with. Highly recommend her and this office to anyone shopping for insurance."
We responded:
"Thank you, JenJulian, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Mishelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Perla Perez

August 30, 2024

5  out of  5
rating by Perla Perez
"I walked into State Farm overwhelmed and soaking wet. The weather was terrible but Mishelle happily welcomed me and offered her services right away. She took her time and thoroughly explained every detail about my new policy and continued showing me the highs and lows of several different coverage options. I was very impressed with her professionalism and eagerness which quickly elevated my mood. Mishelle made my experience at State Farm short and sweet. If you’re looking for a new policy, I’d recommend the State Farm and Mishelle Duo!!!"
We responded:
"Perla, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."