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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Alexandra

June 26, 2024

5  out of  5 rating by Monica Alexandra
"Samantha was able to save us tons of money with our home & auto insurance! I appreciate the clear communication and prompt responses."
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Rex Appleton

June 25, 2024

5  out of  5 rating by Rex Appleton
"Good communications with prompt replies for questions asked"
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isnelly esparza

May 31, 2024

5  out of  5 rating by isnelly esparza
"Excellent customer service from Juan! Made the process as pain free as possible and had a great personality."
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daisy vasquez

May 30, 2024

5  out of  5 rating by daisy vasquez
"I was assisted by Juan M. I was very pleased with his service, he is kind and very knowledgeable. I will definitely recommend his service to others."
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Dana G.

May 23, 2024

5  out of  5 rating by Dana G.
"Thank you Cynthia and Ava for providing exceptional service."
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Sandra Cacciatore

May 10, 2024

5  out of  5 rating by Sandra Cacciatore
"I got great service from Mishelle. I went from another company to State Farm due to the competitive rates and wonderful service by Mishelle. Also they are located in my area."
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JP Austin

May 9, 2024

4  out of  5 rating by JP Austin
"Great customer service when assisting me with questions about my renewal of services… Ms. Cynthia was very professional and kind!"
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Brittany Webb

May 9, 2024

5  out of  5 rating by Brittany Webb
"Samantha McCullough helped me lower my insurance rate AND I have coverage that I didn't have before with another carrier which is exactly why I was shopping around for new insurance. She answered everything I asked and was super friendly!"
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Chris Gore

May 3, 2024

5  out of  5 rating by Chris Gore
"Had a chance to work with Samantha from James' office - she was excellent to work with and hooked us up with some great rates for auto insurance. Very good communication and quick/responsive service. Highly recommend!!"
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Albert Gipson

April 24, 2024

5  out of  5 rating by Albert Gipson
"Great professional, caring and helpful services! Ask for Juan!"
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Juan Martinez

April 17, 2024

5  out of  5 rating by Juan Martinez
"Excellent customer service, Juan help me out with my car insurance needs.Also explain me all the benefits in my new car policy. Thanks Juan!"
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April 12, 2024

5  out of  5 rating by M R
"Samantha made it easy to get a quote! She answered all my questions and earned a new client."
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Shelby Warren

April 12, 2024

5  out of  5 rating by Shelby Warren
"Wonderful person. Very helpful. Extremely informative"
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pamela brown

April 11, 2024

5  out of  5 rating by pamela brown
"Samantha McCullough was the agent that helped to provide quotes quickly and was able to save us on our homeowners and automotive insurance. Made the whole process almost painless."
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Julia Monsivaiz

April 9, 2024

5  out of  5 rating by Julia Monsivaiz
"If you are in search of a new ins company, this is the place to go!! The staff is professional, knowledgeable and will get the best rate for you!! Thank you for your outstanding customer service!!"
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Dolph McVicker

April 2, 2024

5  out of  5 rating by Dolph McVicker
"They made it so effortless to swap over with them. Gave me even better insurance at a much better price than I had before. I definitely recommend this agency!!!"
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March 14, 2024

1  out of  5 rating by Olivia
"Cancelled my fully paid insurance policy after their underwriters could not verify that I had the immobilizer installed on my Hyundai although I sent proof. Punishing the customers for something out of their control is CRUEL. I've shown proof and contacted Hyundai (didn't seem like the underwriters attempted to) and confirmed that the anti-theft software was installed. Truly disgusting how they can treat people this way."
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March 12, 2024

5  out of  5 rating by Gilroy
"Ashley was very helpful and worked late to get our policy instated the very same day. Excellent customer service."
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Mike Cook

March 12, 2024

5  out of  5 rating by Mike Cook
"Always friendly and helpful. And someone is always in the office to help you unlike other insurance companies that only have one agent per office and makes it difficult to catch them."
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Joana Flores

March 4, 2024

5  out of  5 rating by Joana Flores
"Juan Martinez was very helpful, he answered all my questions & helped me with my policy."
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Brooke Wilkerson

February 6, 2024

5  out of  5 rating by Brooke Wilkerson
"There is not enough good things I could say about this location and working with insurance account rep., Kevin Lee. I was in need of quick assistance with an issue on my account and he did not hesitate to do everything in his control to help work with me to get what I needed done as quick as possible. He was efficient, friendly, and knowledgeable. Hands down one of the best customer service experiences I have had and I have been with three different leading insurance agencies in the past 7 years. Highly recommend him and the James Pearson location."
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Dazy7186 -

February 1, 2024

5  out of  5 rating by Dazy7186 -
"Mishelle was amazing to work with. She was very communicative and made the transition to a new insurance policy provider easy and smooth. Extremely happy we chose State Farm."
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Cheryl Hoffman

January 17, 2024

5  out of  5 rating by Cheryl Hoffman
"Karen was absolutely amazing. She was patient with me when I couldn’t find things that she needed. By the time I got off the phone with her I felt like we were friends. I have never had this with any insurance agent I have ever had. She was passionate about her job and helping me get everything that I needed. As I was in customer service all of my career I am very passionate about good customer service. She is an asset to your company. Thank her again for me please"
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Travis B.

December 15, 2023

5  out of  5 rating by Travis B.
"Always have had great customer service with this company even when switching to another insurance company they were very helpful. Mr. Payton is the man with the hook up, gotta be one of the nicest phone interactions I’ve ever had!"
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Nathan Lam

October 19, 2023

5  out of  5 rating by Nathan Lam
"Mishelle was great during the whole process of us getting a new policy for our cars and rental insurance."